BIG Adventures, LLC – Product Warranty
Scope of Warranty:
Bonafide Kayaks warrants that each kayak we produce, including all components thereof (collectively, the “Products”), shall be free from faulty workmanship and defective materials for a period of one (1) year from the original date of purchase, except for the hull which is sold with a limited lifetime warranty (the “Warranty Period”) for the original retail customer.
The foregoing limited warranties shall not apply to Products that have been subject to improper use, maintenance, abuse, neglect or accident or circumstances beyond Bonafide Kayak’s control, in addition to any DAMAGE NOT RELATED TO FAULTY WORKMANSHIP OR DEFECTIVE MATERIALS, INCLUDING BUT NOT LIMITED TO:
- Normal wear and color discoloration;
- Damage caused by structural or dimensional alterations or modifications;
- Products designated as prototypes;
- Damage caused by improper storage or transportation;
- Damage caused by use in any activity other than an activity for which the Product was designed and intended for;
- Any Product used for rental/ commercial service of any kind; and
- Variations in color mixes. Colors may differ from those shown and are unique for each Product.
No Other Warranties:
THE EXPRESS WARRANTY OF BONAFIDE KAYAKS STATED ABOVE IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR DESIGN AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS WITH RESPECT TO THE PRODUCTS.
To make a warranty claim hereunder, a customer of Bonafide Kayaks must register with Bonafide Kayak. Register your kayak here
Registration should be completed within thirty (30) days of the date of original purchase for warranty activation. It is recommended that each customer keep a copy of its sales receipt, should it be required in the future for original proof of purchase.
If you have a problem with your Product that you suspect is covered under the Limited Warranty set forth herein, locate your proof of purchase (registration card or sales receipt) and contact the authorized Bonafide dealer that you purchased the Product from. They will instruct you on the next steps. If you have moved or are traveling, you may contact your nearest authorized Bonafide dealer.
If a Product is found to be non-conforming with the Limited Warranty set forth herein during the Warranty Period. Bonafide’s sole obligation will be, at its option, to repair or replace the Product. Bonafide reserves to replace any Product (including any components thereof) which have been updated or discontinued with comparable current Products.
Limitation of Liability:
IN NO EVENT SHALL BONAFIDE KAYAK’S LIABILITY FOR ANY WARRANTY CLAIM HEREUNDER EXCEED THE AGGREGATE PURCHASE PRICE PAID BY CUSTOMER FOR ANY PRODUCT. THIS LIMITED WARRANTY EXCLUDES AND IN NO EVENT SHALL BONAFIDE KAYAK BE LIABLE FOR ANY EXTRAORDINARY, EXEMPLARY, SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY KIND, INCLUDING, LOSS OF USE, EVEN IF BONAFIDE KAYAK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
For questions, you may contact:BIG Adventures, LLC
210 Old Airport Rd.
Fletcher, NC 28732